2017 Q3 Updates

- 27th Feb 2018

Universal Account

Do different locations in your organisation operate on a mix of Cisco Aironet and Cisco Meraki solutions?

Our new Universal Account feature helps you manage both wireless networks simultaneously, onboard users through smart captive portals irrespective of which type of wireless network they are connected to, create unified user engagement campaigns and view reports for all your wireless networks – all from a single, unified ProximityMX account.

You can view the sync status summary – as well as sync details – of each individual network in your location hierarchy.

If you use a single SSID across your Aironet and Meraki wireless networks, the Universal Account update lets your users move seamlessly from one network to another. You can also create a single Captive Portal Rule to display a common Portal to your users, irrespective of which type of wireless network they connect to.

User Categorization By Onboarding Status

The newly added Filter By Onboarding Status option in Captive Portal Rules helps you create Smart Captive Portals more easily. You can also use this feature to provide Onboarded Users seamless connectivity to your guest WiFi.


We categorize users as Onboarded Users if they have completed portal authentication and as Not Onboarded Users if they have not. Portal authentication is considered to be complete, for the different authentication types, in the following stages of the user onboarding:

  • No Authentication – when the user accepts the Terms and Conditions
  • Email with Data Capture – when the user submits the Data Capture form
  • Email without Data Capture – when the user submits a valid email address
  • SMS with Link Verification – when the user accepts the Terms and Conditions
  • SMS with Password Verification with Data Capture – when the user submits the Data Capture form
  • SMS with Password Verification without Data Capture – when the user submits valid password
  • Social Sign In – when the user successfully submits valid credentials

Rich-Text Editor For Emails

You can create customized notification emails using the new Rich-Text Editor available in Engagement Rules. The “what-you-see-is-what-you-get” (WYSIWYG) editing area enables you to visually enhance your emails by attaching images, incorporating structural elements like lists, alignments, etc. and formatting treatments like bold, italics and so on.

You can even copy and paste HTML content directly into the editor to create vibrant engagements by email.

Manage Locations Summary Count

We have enhanced the location hierarchy to display the cumulative count of APs, Maps, Access Codes and Proximity Rules for all location hierarchy levels.

Enhanced AP Sync

APs are now synced on a periodic basis. You can also initiate a sync by logging in into the dashboard.

You should note that, for large Meraki networks, the sync may take up to a couple of hours due to rate limitations imposed by Meraki.

Multi-Language Support For Terms & Conditions (T&C)

If you have enabled multiple languages for your Portal, your users can switch between languages using the Portal Language Selection dropdown. If your users change the portal language after accepting the T&C, they are not asked to accept the T&C again, provided the T&C has not expired and T&C content has not changed.

Improved App Store Integration

The newly implemented Universal Link feature caters to app-download and app-onboarding use cases by providing more streamlined integration to the App Store for iOS devices.

SDK Support For Latest OSs

We have updated the ProximityMX SDK with support for Android O and iOS 11.

Posted Under: Quarterly Updates